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My Cash Back Disappeared From My Account

Some businesses take part in more than one rewards program, and a purchase can only earn one reward. If another card-linked rewards program on your card took priority, the Price.com Cash Back may be removed, even if you got a Cash Back notification.

To earn Price.com Cash Back instead of miles or points:

  • Pay with a card that isn’t enrolled in another card-linked rewards program, or
  • Unenroll your card from the other program.

If your card isn’t enrolled anywhere else and Cash Back still disappears, email support@price.com.

Updated on October 5, 2026
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