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About our convenience fees

A convenience fee is charged during a transfer to a debit card or PayPal to cover the costs associated with facilitating the convenience and speed of electronic transactions. This fee helps offset expenses related to payment processing, security measures, and maintaining the infrastructure required to ensure a seamless and efficient transfer of funds, ultimately providing users with the convenience of quick and reliable financial transactions. We are committed to keeping this fee as low as possible, striving to balance offering a convenient service and ensuring affordability for our users. It’s important to note that redeeming your Cash Back to a Gift Card or donating doesn’t charge a fee, as we aim to provide flexibility and options to our users for their financial transactions.

Updated on September 11, 2023

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